Blig Blag Blog v.1: Stupid, or not stupid, that's the question

Stupid, or not stupid, that's the question

Thursday, September 30, 2004

Somehow, I feel that Thailand customers are becoming more and more like Singapore customers : more stupid. I have a case today, which to my knowledge, should rank as Joke of The Year. One IT support from one respected company in Thailand called, on pretext of asking about what drivers + applications that need to be install on a newly-reinstall system. I was guiding him up to one point, until I wondered whether the guy that I'm talking to is an IT support for that company.

Cust : What's this Intervideo DVD software thingy?
Me : Err.. it's supposed to install the necessary codecs + application for DVD movie playback. BTW, do you have a DVD-ROM drive?
Cust : Yes.
Me : Then you can install the software from the CD provided if you want to be able to play DVD movies on this system correctly.

That's not all. This is the killer question :

Cust : So, do I need to install this DVD software ?

*teowwwwww*
As soon as he asked me the last question, I seriously want to grab his head, wiggle it in front of 10 hungry crocodiles, pulling him up as soon as the crocodiles about to grab it.

posted by ashotiwoth, 9/30/2004 05:18:00 PM

1 Comments:

The other day Fuminari got one really pissed him off down to the bone. There was one customer who called:

Customer: "The instruction says: 'Tap on the screen to continue', what should I do?"
Fuminari: "Tap on the screen to continue."
Customer: "Okay then, now it says: 'Tap on the target firmly as it will align the screen'. So what's next?"
Fuminari: "Tap on the target firmly as it will align the screen."
Customer: "You're rude."
Fuminari: "I'm not. I'm just stating what the system said."

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